The Negotiator's FieldbookEdited by Andrea Kupfer Schneider and Christopher Honeyman and featuring 80 contributors, The Negotiator's Fieldbook is the most comprehensive book on negotiation available. And the concept that everybody negotiates is increasingly accepted as wisdom. A world in which small manufacturers find their customers and their suppliers on the far side of the globe, in which lifetime stability of employment has been replaced by successive negotiation for new jobs, and in which prenuptial agreements and mediated divorces flank a noticeable percentages of marriages, makes the fact of continuous negotiation more and more obvious. This book pulls together the relevant ideas on negotiation from law, psychology, business, economics, cultural studies and a dozen other fields to provide a context for successful negotiation. |
Contents
Introduction A Canon of Negotiation Begins to Emerge | |
The Unstated Models in Our Minds | 5 |
Protean Negotiation | 15 |
The Big Picture | 26 |
The Road to Hell is Paved with Metaphors | 27 |
Whats in a Frame? | 35 |
When the Plays in the Wrong Theater | 45 |
A ThreeDimensional Analysis of Negotiation | 53 |
IV What to Do? | 382 |
Risks of EMail | 393 |
Strategic Moves and Turns | 399 |
Creativity and ProblemSolving | 405 |
Using the Creative Arts | 413 |
Apology in Negotiation | 423 |
Unforgiven Anger and Forgiveness | 433 |
IV What to Do? | 442 |
Protracted Conflicts as Dynamical Systems | 59 |
Rawls on Negotiating Justice | 73 |
The Poverty of Buyer and Seller | 79 |
Game Theory Behaves | 85 |
Process and Stages | 93 |
II The Big Picture | 98 |
Avoiding Negotiating Strategy and Practice | 111 |
Nonevents and Avoiding Reality | 119 |
Negotiating Access | 131 |
Timing and Ripeness | 141 |
II The Big Picture | 152 |
Perceptions of Fairness | 163 |
Ethics and Morality In Negotiation | 173 |
The Law of Bargaining | 181 |
Trust and Distrust | 189 |
Reputations in Negotiation | 201 |
Giving Future Generations a Voice | 213 |
The People on All Sides | 222 |
Identity More than Meets the I | 223 |
Internal and External Conflict | 229 |
Knowing Yourself Mindfulness | 237 |
Bargaining Power | 249 |
Power Powerlessness and Process | 255 |
Untapped Power Emotions in Negotiation | 261 |
Aspirations | 269 |
Miswanting | 275 |
In Our Bones Or Brains Behavioral Biology | 281 |
III The People on All Sides | 290 |
Typical Errors of Westerners | 291 |
Indigenous Experiences in Negotiation | 299 |
Gender is More than Who We Are | 313 |
Religion and Conflict | 321 |
Negotiating with Disordered People | 333 |
IV What to Do? | 340 |
Perceptions and Stories | 341 |
Heuristics and Biases at the Bargaining Table | 349 |
Psychology and Persuasion | 359 |
Courting Compliance | 369 |
The Theory of Mind | 375 |
Analyzing Risk | 443 |
Contingent Agreements | 453 |
Using Ambiguity | 459 |
Crossing the Last Gap | 465 |
Bargaining in the Shadow of the Tribe | 473 |
A Lasting Agreement | 483 |
V A Crowd at the Table | 494 |
Consequences of Principal and Agent | 495 |
Agents and Informed Consent | 503 |
The New Advocacy | 511 |
Dueling Experts | 521 |
The Interpreter as Intervener | 533 |
Negotiating in Teams | 545 |
IntraTeam Miscommunication | 553 |
Internal Conflicts of the Team | 559 |
V A Crowd at the Table | 562 |
Negotiation One Tool Among Many | 563 |
The Uses of Mediation | 571 |
Understanding Mediators | 579 |
The Culturally Suitable Mediator | 589 |
Allies in Negotiation | 601 |
VI Putting It All Together | 612 |
Learning How to Learn to Negotiate | 613 |
Training a Captive Audience | 625 |
Retraining Ourselves for Conflict Transformation | 635 |
Uses of a Marathon Exercise | 643 |
Negotiating with the Unknown | 655 |
Hostage Negotiation Opens Up | 665 |
The Military Learns to Negotiate | 673 |
VI Putting It All Together | 684 |
The Last Plane Out | 685 |
Professionalism and Misguided Negotiating | 695 |
Ulysses and Business Negotiation | 709 |
A New Future For Kashmir? | 713 |
An Evolution | 721 |
Contributors | 727 |
Index | 741 |
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Common terms and phrases
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References to this book
Negotiation and Conflict Management: Essays on Theory and Practice I. William Zartman No preview available - 2008 |